For many companies, the main questions is still: why is digital transformation so important? It is one of the key drivers that allow companies to adapt to an ever-changing market and customer demands. Berlin-based Francotyp-Postalia Holding AG accompanies clients on their way into a digital world offering software solutions like FP-Sign, a digital signature software as a service. Digital documentations and document processes are the entrance points into the digital world for many companies. But often enough companies still do not use their full potential. In 2016, bitkom Research together with FP Francotyp- Postalia determined that when it comes to incoming and outgoing mail, as well as archiving, many companies still do not take advantage of key features the digital world has to offer.