Today, most companies maintain relations abroad. Although the world is getting smaller, cultural differences can still be a challenge when it comes to negotiating deals or establishing work-flows. A diverse playground is beautiful, but in order to benefit it is vital to understand different cultural values, attitudes and expectations. Dr. Karin Schreiner, an expat in Asian and European countries for many years, knows first-hand that mentalities are different across the globe. As a cross-cultural facilitator, she has witnessed many business challenges that could have been mastered better if cultural differences had been addressed. “Our day-to-day work is a constant setting for intercultural encounters because cultural diversity is part of our society,” Dr. Schreiner explains. “Managers lead by example and are responsible for showing how openness and respect can be embedded in business.”